Frequently Asked Questions
What is the ISO Tracker™?
The ISO Tracker™ is a ultra-slim GPS tracking card designed to fit inside your wallet, bag, luggage, or any everyday essential. It helps you locate your belongings instantly using Apple Find My and Android Find Hub networks.
How does it work?
The ISO Tracker™ uses Bluetooth to connect to a massive network of Apple and Android devices worldwide. When your item is out of range, nearby devices anonymously detect your tracker and update its location — all privately and securely.
Is it compatible with my phone?
Yes! The ISO Tracker™ is compatible with both iOS (Apple Find My) and Android (Find Hub / Google). See our Compatibility page for full details.
How long does the battery last?
The ISO Tracker™ features a rechargeable battery that lasts up to 3 months on a single charge. It recharges quickly via the included charging cable.
How do I charge it?
Simply connect the ISO Tracker™ to any USB-C power source using the included cable. A full charge takes approximately 1–2 hours.
Is it waterproof?
The ISO Tracker™ is water-resistant, making it durable enough for everyday use in light rain or humidity. It is not designed for submersion.
How thin is it?
The ISO Tracker™ is credit-card sized and slim enough to sit comfortably in any standard wallet slot without adding bulk.
Can I share tracking with family members?
Yes, you can share your tracker’s location with trusted contacts through the Find My or Find Hub app.
What if my item is lost?
Put your ISO Tracker™ into Lost Mode via the app. You’ll be notified automatically when it’s detected by any nearby device on the network.
How do I place an order?
Simply add the ISO Tracker™ to your cart and check out. We ship worldwide and orders are processed within 1–3 business days.
What is your return policy?
We offer a 30-day return policy on all orders. If you’re not satisfied, contact us and we’ll make it right.
Still have a question?
We’re happy to help. Reach out via our Contact page and we’ll respond within 24 hours.